Privacy policy

Thank you for your interest in Loran GmbH ("Loran"). Privacy is of a particularly high priority for the management of Loran. The use  of our website is possible without any indication of personal data. However, if a data subject wants to use special services via our website, processing of personal data could become necessary. If processing of personal data is necessary and if there is no legal basis for such processing, we will generally obtain the consent of the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation, and in accordance with the country-specific data protection regulations applicable to the Loran. By means of this data protection declaration, Loran would like to inform the public about the nature, scope and purpose of the personal data collected, used and processed by the Loran. Furthermore, data subjects are informed of their rights by means of this data protection declaration.

As the controller, Loran has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. Nevertheless, Internet-based data transmissions can always be vulnerable to security risks, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.

1. Introduction

This website is operated by:  Loran GmbH.

It is very important to us to handle the data of our website visitors confidentially and to protect it in the best possible way. For this reason, we make every effort to fulfil the requirements of the GDPR.

In the following, we explain to you how we process your data on our website. To do this, we use language that is as clear and transparent as possible so that you can really understand  what happens to your data.

2. General information

2.1 Processing of personal data and other terms

Data protection applies to the processing of personal data. Personal data means all data with which you can be personally identified . This is, for example, the IP address of the device (PC, laptop, smartphone, etc.) in front of which you are currently sitting . Such data is processed when 'something happens to it'. Here, for example, the IP is transmitted from the browser to our provider and automatically stored there. This is then a processing (according to Art. 4 No. 2 GDPR) of personal data (according to Art. 4 No. 1 GDPR).

These and other legal definitions can be found in Art. 4 GDPR.

2.2 Applicable regulations/laws - GDPR, BDSG and TTDSG

The scope of data protection is regulated by law. In this case, these are the GDPR (General Data Protection Regulation) as a European regulation and the BDSG (Federal Data Protection Act) as a national law.

In addition, the TTDSG supplements the provisions of the GDPR as far as the use of cookies is concerned.

2.3 The person responsible

The controller responsible for data processing on this website is within the meaning of the GDPR. This is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

You can reach the person responsible at:

Loran GmbH
Bismarckstraße 106
52066 Aachen

2.4 How data is generally processed on this website

As we have already established, some data (e.g. IP address) is collected automatically. This data is mainly required for the technical provision of the website. If we also use personal data or collect other data, we will inform you of this at or ask for your consent.

You consciously share other personal data with.

Detailed information on this can be found at below.

2.5 Your rights

The GDPR provides you with comprehensive rights. These include, for example, free information about the origin, recipient and purpose of your stored personal data. You can also request the correction, blocking or deletion of this data or complain to the responsible data protection supervisory authority. You can revoke your consent to at any time.

The details of these rights and how to exercise them can be found at in the last section of this privacy policy.

2.6 Data protection - Our view

Data protection is more than just a chore for us! Personal data has great value and careful handling of this data should be a matter of course in our digitalised world. In addition, as a website visitor to , you should be able to decide for yourself what "happens" to your data, when and by whom. We therefore undertake to comply with all legal provisions, collect only the data that is necessary for us and, of course, treat it confidentially.

2.7 Forwarding and deletion

The transfer and deletion of data are also important and sensitive issues. We would therefore like to briefly inform you in advance about our general approach to this at.

Data will only be passed on on the basis of a legal basis and only if this is unavoidable. This may be the case in particular if it is a so-called processor and an order processing contract has been concluded in accordance with Art. 28 GDPR.

We delete your data when the purpose and legal basis for processing no longer apply and the deletion does not conflict with any other legal obligations. Art. 17 GDPR also provides a 'good' overview of this.

For further information, please refer to this data protection declaration at and contact if you have any specific questions.

2.8 Hosting

This website is hosted externally. The personal data collected on this website is stored on the host's servers. This includes the automatically collected and stored log files (see below for more details) as well as all other data provided by website visitors to.
External hosting is used for the purpose of secure, fast and reliable provision of our website and in this context serves to fulfil the contract with our potential and existing customers.

The legal basis for the processing is Art. 6 para. 1 lit. a, b and f GDPR, as well as § 25 para. 1 TTDSG, insofar as consent includes the storage of cookies or access to information in the terminal device of the website visitor or user within the meaning of the TTDSG.

Our hoster only processes data that is required to fulfil its performance obligation and acts as our processor, i.e. it is subject to our instructions. We have concluded a corresponding contract for order processing with our hoster.

We use the following hoster:

2.9 Legal basis

The processing of personal data always requires a legal basis. The GDPR provides the following options in Art. 6 para. 1 sentence 1:

2.9.1.a) The data subject has given their consent to the processing of their personal data for one or more specific purposes;

2.9.1.b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

2.9.1.c) processing is necessary for compliance with a legal obligation to which the controller is subject;

2.9.1.d) processing is necessary in order to protect the vital interests of the data subject or of another natural person;

2.9.1.e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller

2.9.1.f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party , except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
In the following sections, we will inform you of the specific legal basis for the respective processing.

3. What happens on our website

When you visit our website, we process your personal data. We use SSL or TLS encryption to protect this data in the best possible way against unauthorised access by third parties. You can recognise this encrypted connection at by the https:// or lock symbol in the address bar of your browser.

Below you can find out what data is collected when you visit our website , for what purpose this is done and on what legal basis.

3.1 Data collection when accessing the website

When you visit the website, information is automatically stored in so-called server log files. This is the following information:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is temporarily required in order to be able to display our website to you permanently and without any problems. In particular, this data is used for the following purposes:

  • System security of the website
  • System stability of the website
  • Troubleshooting on the website
  • Establishing a connection to the website
  • Presentation of the website

Data processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR and is based on our legitimate interest in the processing of this data, in particular our interest in the functionality of the website and its security.

Where possible, this data is stored pseudonymised and deleted once the respective purpose has been achieved. If the server log files make it possible to identify the data subject, the data is stored for a maximum period of 14 days. An exception is made if a security-relevant event occurs. In this case, the server log files are stored until the security-relevant event has been rectified and finally clarified.

Otherwise, no merging with other data takes place.

3.2 Cookies

3.2.1 General information

This website uses so-called cookies. This is a data record, information that is stored in the browser of your end device and is related to our website.
The use of cookies can make it easier for visitors to navigate the website.

3.2.2 Rejecting cookies

You can prevent the setting of cookies by adjusting your browser settings at.

Here you will find the corresponding links to frequently used browsers:

Mozilla Firefox:
Google Chrome:
Microsoft Edge:
Safari: and

If you use a different browser, we recommend that you enter the name of your browser and 'Delete and manage cookies' in a search engine and follow the official link to your browser.

Alternatively, you can also manage your cookie settings at

However, we must point out to you that a comprehensive blocking/deletion of cookies can lead to impairments in the use of the website.

3.2.3 Technically necessary cookies

We use technically necessary cookies on this website to ensure that our website functions correctly and in accordance with the applicable laws. They help to make the website user-friendly. Some functions of our website cannot be displayed without the use of cookies.

3.2.4 Technically unnecessary cookies

We also use cookies on our website that are not technically necessary. These cookies are used, among other things, to analyse the surfing behaviour of the website visitor or to offer functions of the website that are not technically necessary.
The legal basis for this is your consent in accordance with Art. 6 para. 1 lit. a GDPR.
Technically unnecessary cookies are only set with your consent, which you can revoke at any time in the cookie consent tool at.

3.3 Data processing through user input

3.3.1 Contact us

3.3.1.a) e-mail
If you contact us by email at  , we will process your email address and any other data contained in the email. This data is stored on the mail server and in some cases on the respective end devices. Depending on the request, the legal basis for this is regularly Art. 6 para. 1 lit. f GDPR or Art. 6 para. 1 lit. b GDPR. The data will be deleted as soon as the respective purpose no longer applies and it is possible in accordance with the legal requirements.

3.3.1.b)  Telephone
If you contact us by telephone at  , the call data may be stored in pseudonymised form on the respective end device and with the telecommunications provider used. Personal data collected during the telephone call will only be processed in order to process your enquiry. Depending on the request, the legal basis for this is regularly Art. 6 para. 1 lit. f GDPR or Art. 6 para. 1 lit. b GDPR. The data will be deleted as soon as the respective purpose no longer applies and it is possible in accordance with the legal requirements.

3.3.1.c)  Contact form
We offer a contact form. This is used to contact our company. In this form, we generally process your first name and surname, your telephone number, your e-mail address, a postal address and the content of the message. The data is stored on our web server and forwarded internally to the relevant e-mail addresses.
The legal basis for data processing is Art. 6 para. 1 lit. f GDPR, as we have a legitimate interest in responding to your request and in an uncomplicated way of contacting you. If the contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.
We delete this data no later than 3 months after receipt, unless it is required for a contractual relationship that has arisen.

We bind the contact form from Contao
Contao Association, 3250 Lyss, Switzerland
on our website.

3.4 Analysis and tracking tools

3.4.1 Google Tag Manager

We use Google Tag Manager on this website. Google Tag Manager is a web analysis service. This service is provided by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. .

The Google Tag Manager does not store cookies and does not analyse independently. It is only used to manage the tools integrated via it. However, the IP address of the website visitor is recorded, which may be transmitted to Google's parent company in the USA.
The legal basis for the processing is Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in integrating and managing various tools on our website in an uncomplicated manner. .

Further details:

3.4.2 Google Ads

We use Google Ads on this website. Google Ads is an online advertising programme of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

The service enables us to link adverts in the Google search engine to certain key words and to place targeted adverts based on existing user data. Cookies are used for conversion tracking.

The legal basis for the processing is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. Consent can be revoked at any time.
The EU Commission's Standard Contractual Clauses (SCC) apply to data transfers to the USA.

Further details:

4. What else is important

Finally, we would like to inform you in detail about your rights and tell you how you can be informed about changes to data protection requirements.

4.1 Your rights in detail

4.1.1 Right to information according to Art. 15 GDPR

You can request information from as to whether your personal data is being processed. If this is the case, you can request further information on the type and manner of processing. A detailed list can be found in Art. 15 para. 1 lit. a to h GDPR.

4.1.2 Right to rectification in accordance with Art. 16 GDPR

This right includes the correction of incorrect data and the completion of incomplete personal data.

4.1.3 Right to erasure in accordance with Art. 17 GDPR

This so-called 'right to be forgotten' gives you the right, under certain conditions, to request the erasure of your personal data by the controller. This is generally the case if the purpose of the data processing no longer applies, if consent has been withdrawn or the initial processing took place without a legal basis. A detailed list of reasons can be found in Art. 17 para. 1 lit. a to f GDPR. This "right to be forgotten" also corresponds to the controller's obligation under Art. 17 para. 2 GDPR to take appropriate measures to bring about the general erasure of data.

4.1.4 Right to restriction of processing in accordance with Art. 18 GDPR

This right is subject to the conditions set out in Art. 18 para. 1 lit. a to d.

4.1.5 Right to data portability in accordance with Art. 20 GDPR

This regulates the basic right to receive your own data in a commonly used form and to transfer it to another controller. However, this only applies to data processed on the basis of consent or a contract in accordance with Art. 20 (1) (a) and (b) and insofar as this is technically feasible.

4.1.6 Right to object pursuant to Art. 21 GDPR

You can generally object to processing your personal data. This applies in particular if your interest in objecting outweighs the legitimate interest of the controller in the processing and if the processing relates to direct marketing and/or profiling.

4.1.7 Right to "individual decision-making" pursuant to Art. 22 GDPR

You have the right not to be subject to a decision based solely on automated processing (including profiling), which produces legal effects concerning you or similarly significantly affects you . However, this right is also restricted and supplemented by Art. 22 (2) and (4) GDPR.

4.1.8 Further rights

The GDPR contains comprehensive rights to inform third parties whether or how you have asserted rights under Art. 16, 17, 18 GDPR. However, this is only possible or feasible with reasonable effort.

We would like to take this opportunity to remind you of your right to withdraw your consent in accordance with Art. 7 (3) GDPR. However, this does not affect the lawfulness of the processing carried out up to that point.

We would also like to inform you of your rights in accordance with Sections 32 et seq. BDSG, which, however, are largely congruent with the rights just described.

4.1.9 Right to lodge a complaint pursuant to Art. 77 GDPR

You also have the right to lodge a complaint with a data protection supervisory authority if you consider that the processing of personal data relating to you infringes this Regulation.

5. What if the GDPR is abolished tomorrow or other changes take place?

The current status of this data protection declaration is 05.03.2024. From time to time it is necessary to adapt the content of the data protection declaration in order to react to actual and legal changes. We therefore reserve the right to amend this privacy policy at any time. We will publish the amended version in the same place and recommend that you read the privacy policy regularly.

Created with the kind support of Dieter macht den Datenschutz